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Help Centre

How can we help?

Find guides, tutorials, and answers to common questions about travflex CRM.

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Getting Started

Set up your agency, invite your team, and start using travflex in minutes.

  • Creating your free account
  • Agency setup walkthrough
  • Inviting team members
  • Understanding your dashboard

Enquiries & Proposals

Manage incoming enquiries, create quotations, and send professional proposals.

  • Creating a new enquiry
  • Building quotations & proposals
  • Using enquiry pipelines
  • Bulk importing enquiries

Bookings & Operations

Create bookings, generate vouchers, and manage day-to-day operations.

  • Converting enquiries to bookings
  • Generating vouchers & itineraries
  • Managing hotel & transport bookings
  • Tracking booking status

Team & Settings

Manage your team, configure roles, and customise your agency settings.

  • Inviting & removing team members
  • Role-based access control
  • Customising pipeline stages
  • Branding & logo settings

Billing & Account

Manage your subscription, update billing info, and handle account settings.

  • Understanding your plan
  • Updating payment method
  • Downloading invoices
  • Upgrading or downgrading

Integrations

Connect travflex with your favourite tools and services.

  • Email integration setup
  • WhatsApp Business connection
  • Payment gateway setup
  • API & webhooks

Still need help?

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